Sometimes our customers would like to "migrate" from one exchange to the other.
This desire has arisen recently a lot because many of our customers have gotten the boot from Binance, notably our Canadian and Dutch customers.
However, our services remain available to all our customers at the Huobi and Bittrex (Global) exchanges. (For the short term, we do not support any other exchanges yet than these two.)
In case you choose to move to Bittrex or Huobi, you will also want to move your "order history". Suppose the bot has acquired some BTC on Binance:BTC/USDT, then you would like to move both your BTC and USDT and you would also like that the bot "picks up" where it left off.
However, for the bot to know at what prices to sell your BTC, you will also have to move your "order history" to the new exchange.
We can and will assist in that.
Steps to follow:
To complete the process, please follow these steps:
Create an account at Huobi Global (or Bittrex global, here we stick to Huobi).
Go through the KYC process.
Turn off your trade engine on Binance and wait until all open orders have been cancelled.
Withdraw the funds for the GSMG bot from Binance to your wallets at Huobi.
If you were trading on, for example, Binance:ETH/BTC, transfer all the ETH acquired by the bot on Binance to Huobi, as well as all the BTC available to the bot on Binance for that market.
Create an API key + secret pair on Huobi, there is no need to whitelist any IP addressess
Upload the API key + secret to GSMG in the GSMG settings.
Select, configure and enable your desired markets on Huobi in the GSMG markets page
Contact GSMG support via the chat on the site www.gsmg.io and tell us where you moved your funds and which markets you would like the bot to continue trading on. We will the move your order history to Huobi (or Bittrex), check an example below.
Turn on the trade engine by using the toggle on the dashboard.
Done.
Example:
Suppose the GSMG bot was trading in your behalf on Binance:ETH/BTC. You can then check your "order history" on the orders page. For example:
We can move this order history for you so that the bot knows at what prices the ETH was acquired on Binance and it knows for how much BTC to sell the ETH on Huobi.
If you have any questions, just reach out to us via chat on our website (make sure you are logged in so that we can identify you).
Good luck! 👍